Trust & Safety has always been about designing systems that work at scale, under pressure, and across borders. Teams are no different. This is the first in a series that is my attempt to describe what actually works and what doesn’t when building remote Trust & Safety teams. My goal isn’t to argue for or against remote work. It’s to help Trust & Safety leaders build teams that can make good decisions under pressure, across time zones, cultures, and crises, by replacing physical organization with
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